Shipping policy

Shipping Policy – TielboHub

Effective Date: June 2026

1. Overview

At TielboHub, we are committed to delivering your order safely, efficiently, and with the highest quality standards.

This Shipping Policy outlines our processing times, delivery estimates, and shipping conditions. By placing an order, you agree to the terms below.

2. Shipping Coverage

We offer worldwide shipping.

Please note:

  • Delivery availability may vary depending on destination
  • Some remote areas may require additional transit time

3. Order Processing Time

  • Orders are processed within 3–5 business days
  • Processing includes quality inspection and accuracy testing for each watch
  • Orders are not processed on weekends or public holidays


4. Shipping Methods

We work with trusted international carriers, including:

  • DHL
  • FedEx
  • 4PX and other global logistics providers

Shipping method is automatically selected based on your location to ensure the fastest and safest delivery.

5. Shipping Time

Estimated delivery times:

  • United States / Europe: 5–10 business days
  • Asia / Australia: 5–8 business days
  • Rest of the World: 7–15 business days

⚠️ Please note:

  • Delivery times are estimates and not guaranteed
  • Delays may occur due to customs clearance, weather, or logistics issues

6. Shipping Fees

  • Free shipping on all orders worldwide
  • No minimum purchase required
  • No hidden fees at checkout

7. Order Tracking

Once your order is shipped:

  • You will receive a shipping confirmation email
  • A tracking number will be provided
  • You can track your order online at any time

8. Customs, Duties & Taxes

For international orders:

  • Customs duties, taxes, or import fees may apply
  • These charges are determined by your local customs authority
  • Customers are responsible for all applicable fees

We may declare packages at a lower value when possible, but this does not guarantee exemption from customs charges.

9. Incorrect Address & Delivery Issues

Please ensure your shipping details are accurate.

We are not responsible for:

  • Incorrect or incomplete shipping addresses
  • Failed delivery attempts
  • Delays caused by incorrect information

If a package is returned, additional shipping fees may apply.

10. Delays & Force Majeure

Shipping delays may occur due to factors beyond our control, including:

  • Customs inspections
  • Weather conditions
  • Global logistics disruptions
  • Public holidays

We appreciate your understanding in such cases.

11. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide your order number and supporting photos

We will assist you in resolving the issue as quickly as possible.

12. Contact Us

If you have any shipping-related questions:

📩 Email: info@tielbohub.com